You do not need your primary care physician’s permission to ask for a second opinion. We will not contact your doctor, nor will we send them any of your confidential reports unless you have requested that we do so.

You will need to register by creating an account, answer a medical form, send related medical documents, and upload your scans from your computer (CD/USB or other external drive.) Your scans (on CDs or DVDs) can also be sent to us via mail or delivery service. For more information click here.

Generally, you will receive your report within 48 hours after we successfully receive your images. Complex reports might take up to 5 business days. However, in special cases, it might take longer and you will be updated by our support team.

We represent a network of United States certified doctors, trained at US institutions, and with required state licenses. Many of our doctors are fellowship trained and have additional CAQ certifications. Our radiologists offer expertise in multiple subspecialties including neuroradiology, musculoskeletal, emergency radiology, pediatrics, PET/CT & oncologic imaging and cardiac CT angiography.

Our chat-based technical support operates around the clock, 24 hours a day, 7 days a week, 365 days a year. For phone support, assistance is available from 8 am to 6 pm EST, Monday through Friday. If you reach out to us via email, please note that response times may take up to 12 hours, particularly during weekends. However, if an email is sent during regular business hours, we strive to provide a prompt response.